Refund policy
Returns and Replacements Policy
At Holy Halvah, we prioritize customer satisfaction. While we do not offer refunds, we are committed to ensuring that you are happy with your purchase. If there is an issue with the quality of your product (such as a defect or damage), please contact us within 7 days of receiving your order, and we will send you a replacement product at no additional cost.
Please note that shipping issues (such as delays or damage during transit) do not qualify for a replacement. Only quality-related issues are covered under this policy.
To request a replacement, simply reach out to us with a description of the issue and any relevant photos, and we’ll process your request promptly.
Thank you for understanding, and we appreciate your support of Holy Halvah!